Cooperatives are run by the member: YOU. In order to become a member of a co-op, you must use its services. Every member has one vote, so decision making is shared by all members of the cooperative.
The Board of Directors are elected by the members in order to oversee the day to day operations of the cooperative.
The biggest advantage to you, as a customer, is that co-ops are not motivated by profit, but in providing high quality services that meet the needs of the members, at the most affordable rate possible. Monitor Telecom is fighting for your interests to ensure that you have access to essential telecommunication services.